Frequently Asked Questions

Archive 2022-2023


Additional Resources

Find a Provider

Account Information


Benefit Information

Advantages of Membership


Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

New Incoming GA/RA/TA Students

Students with a Qualifying Life Event

Continuation Insurance


Major Medical Fee Waiver Process

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer 22-23 waiver deadline ended 06/05/2023. The online waiver system can no longer accept new waiver requests.


If you seek care from a network provider, this provider will submit claims for you on your behalf. If the Provider does not file the claim for you, then you can file the claim by submitting an Anthem Claim Form along with an itemized bill and proof of payment (if you paid for the service) directly to Anthem Student Health.

Always retain copies for your records.

Regulatory Notices

Enhanced Products

Anthem Dental Coverage

Anthem Vision Coverage


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Anthem Blue Cross and Blue Shield
PO Box 105187
Atlanta, GA  30348-5187
Anthem Student Advantage Customer Service

Anthem Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected