Frequently Asked Questions

Archive 2024-2025

Home

Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

International, Voluntary, and Health Professional Students

Early Arrival - 06/17/2024 - 07/11/2024

Fall - 07/18/2024 - 08/31/2024

Spring/Summer - 11/14/2024 - 02/01/2025

Summer - 04/17/2025 - 06/05/2025

Online Enrollment

GA/RA/TA Student Dependent Enrollment

Students with a Qualifying Life Event

Continuation Insurance

Opt-Out

Major Medical Fee Waiver Process

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods. If your waiver is approved, it is with an understanding that you will be covered for the entire fall/spring semester. If you lose coverage, you are responsible to enroll in a qualifying event (loss of coverage). To do so, please click here, and enroll using the Student with a Qualifying Life Event accordion.

Early Arrival - 06/17/2024 - 07/11/2024

Fall - 07/18/2024 - 08/31/2024

Spring/Summer - 11/14/2024 - 02/01/2025

Summer - 04/17/2025 - 06/05/2025

Claims

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM - 7PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

Cigna Dental

This service is not administered by Academic HealthPlans.