Frequently Asked Questions

Archive 2023-2024


Additional Resources

Account Information

COVID-19 Resources


Benefit Information

Advantages of Membership


Am I Eligible to enroll in the Student Health Insurance Plan?

Early Arrival - 06/15/2023 - 07/11/2023

Fall - 07/18/2023 - 08/31/2023

Spring/Summer - 11/14/2023 - 02/01/2024

Summer 04/17/2024 - 06/05/2024

GA/RA/TA Student Dependent Enrollment

Students with a Qualifying Life Event

Continuation Insurance


Major Medical Fee Waiver Process

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods. If your waiver is approved, it is with an understanding that you will be covered for the entire fall/spring semester. If you lose coverage, you are responsible to enroll in a qualifying event. To do so, please click here, and enroll on the Student with a Qualifying Life Event accordion.


Regulatory Notices

Enhanced Products


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected